Your Privacy Matters to Us

 

At NeuWorX, we prioritize the protection of your personal and building data. This page outlines how we collect, use, and secure the information you share with us.

Information We Collect

• System Data: Data collected from your BAS, including performance metrics, energy usage, and system alerts.
• User Data: Information provided during account creation, such as names, email addresses, and contact details.

How We Use Your Data

• We use the information collected for:
• Real-time diagnostics and analytics of your building systems.
• Enhancing software features and user experience.
• Providing technical support and troubleshooting.
• Sending critical system alerts and updates.

 We do not sell or share your data with third parties for marketing purposes.

Data Security Measures

We employ security protocols to safeguard your data:

• Encryption: All data transmitted between your devices and our servers is encrypted using industry-standard protocols.
• Access Control: Only authorized personnel have access to sensitive data.

Your Control Over Data

• Access: You can request access to your stored data at any time.
• Deletion: If you no longer wish to use our software, we will permanently delete your data upon request.
• Updates: Update your account details and preferences easily through the dashboard.