Privacy Policy for Help Mobile

Effective Date: 8/7/2025
Last Updated: 8/7/2025

At Help Mobile (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “App”). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

a. Information You Provide

When you use the Help Mobile, we may collect the following:

  • Name and contact information (e.g., email address)

  • User type (student or employer)

  • Profile details (skills, availability, bio, location, profile photo)

  • Resume (uploaded by users)

  • Company information (name, address, logo, description)

  • Job listings and application content

  • Messages sent through in-app chat

b. Automatically Collected Information

We may collect:

  • Device and usage data (device type, OS, app version, crash logs)

  • Location data (to show nearby jobs or candidates, with your permission)

  • IP address and analytics identifiers

2. How We Use Your Information

We use your information to:

  • Provide and personalize app features

  • Match students with job opportunities

  • Allow employers to manage applicants

  • Enable in-app messaging

  • Send updates, notifications, or customer support messages

  • Improve and analyze app performance and user experience

3. Sharing of Information

We may share your data:

  • With other users (e.g., employers see student profiles and vice versa)

  • With third-party service providers (e.g., hosting, analytics, payment processing)

  • As required by law or to protect our legal rights
    We do not sell your personal data to third parties.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or mobile networks is 100% secure.

5. Your Choices

  • You can edit or delete your profile at any time through the app.

  • You can opt out of location sharing in your device settings.

  • You may request to delete your account by contacting us at [email protected].

6. Third-Party Services

Our app may link to third-party websites or services (e.g., file upload providers, maps). We are not responsible for the privacy practices of these services.

7. Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes via the app or by email. Continued use of the app after changes means you accept the updated policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]